Privacy Policy

 Welcome to The Serve Base. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.

By using The Service Base, you agree to the practices described in this policy.


1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information: Name, email address, phone number, billing information, and any other details you voluntarily provide when using our services.

  • Technical Data: IP address, browser type, device information, operating system, and access times.

  • Service Interaction Data: Information about your interactions with our support team, service requests, and issue resolutions.


2. How We Use Your Information

We use the collected data to:

  • Provide and improve our services, including technical support and troubleshooting.

  • Respond to your inquiries and fulfill service requests.

  • Process payments and manage billing.

  • Communicate important updates, offers, or policy changes.

  • Ensure security, detect fraud, and comply with legal obligations.


3. Sharin and Disclosure

We do not sell, rent, or trade your personal information. However, we may share information with:

  • Service Providers: Third-party vendors who help us operate, such as payment processors or email providers.

  • Legal Authorities: When required by law or to protect our rights, safety, or users.

  • Consent-Based Sharing: We may share data with others if you give explicit consent.


4. Data Security

We implement reasonable security measures to protect your data against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.


5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for data processing (where applicable).

  • Opt out of marketing communications at any time by contacting us.


6. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve our website. You can control cookie settings through your browser. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement


7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of such sites. We encourage you to review their privacy policies.


8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it.


9. Policy Updates

We may revise this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services signifies your acceptance of any changes.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

We are very proud to be serving our local area for over 15 years!

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